JivoSite is one of the most-used live chat tools across CIS. Prochat is built specifically for Uzbekistan. Here's an honest Prochat vs JivoSite comparison for businesses in the region.
Language Support
Prochat: Full Uzbek language support in both Latin and Cyrillic scripts. AI responds in Uzbek. Interface available in Uzbek, Russian, and English. Support team speaks Uzbek and Russian.
JivoSite: Russian and English supported. No Uzbek language. If your customers write in Uzbek — neither the AI nor your operators will handle it well.
Pricing
Prochat: Essential — 100,000 UZS/operator/month. Pro — 500,000 UZS/month. Payments via Uzcard, Humo, or bank transfer in UZS.
JivoSite: ~$7–19/operator/month depending on plan. Must pay in foreign currency. Uzcard and Humo not accepted.
AI Capabilities
Prochat: RAG knowledge base (Pro tier), AI autopilot that handles routine questions 24/7, responses in Uzbek and Russian.
JivoSite: Basic AI assistant available, but limited knowledge base features, no Uzbek language support.
Telegram Integration
Both support Telegram. Prochat merges Telegram and website chat in a single operator view with shared history. JivoSite has Telegram integration but the experience is more fragmented.
🏆 Bottom line: For Uzbekistan businesses, Prochat wins on every local criterion — language, currency, payment methods, and timezone support. JivoSite remains a strong option for Russian-only audiences where local specifics don't apply.
Who Should Choose JivoSite
If your customer base is entirely Russian-speaking, you already have JivoSite configured and it works, there's no strong reason to switch. But if you serve Uzbek-speaking customers or want to pay in UZS — Prochat is the better fit.
Try Prochat Free — No Commitment
10-day free trial, all features. Uzbek language, UZS pricing, Uzcard accepted.
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